SoLoLink Billing and Plans
Current plan structure
SoLoLink offers Free access plus recurring Starter, Pro, and Premium subscriptions. The current pricing page at
https://sololink.link/pricing is the source for displayed prices, billing intervals, and included features.
Paid checkout on the website is handled by Stripe. SoLoLink does not collect your full payment-card number in the app.
If your account has more than one active SoLoLink subscription or trial offer, your features use the highest eligible
plan. An expired offer or a lower plan does not remove access provided by a higher active plan. Subscriptions to other
SoLoVision products do not change your SoLoLink plan.
Redeem an access code
On the website, enter your trial, SoLoPass, or Unlimited access code in the coupon field while signed in. Each code can
be redeemed once per account and may have an expiry, usage limit, or plan restriction. A timed offer starts when you
redeem it. The expiry of the code for new redemptions does not shorten an offer you have already redeemed.
Discount codes cannot currently change a Stripe payment through this field. If you receive that message, contact
SoLoLink Support through this Help Center; the attempt does not consume the code.
Renewals
Starter, Pro, and Premium subscriptions renew automatically for the billing period you choose until cancelled. Your
Billing and Profile screens show the plan state SoLoLink receives from Stripe.
Request cancellation
To stop a future renewal, contact SoLoLink Support through this Help Center before your next renewal date. Include the
account email and plan name, but never send a password or full payment-card number. Support will confirm the effective
cancellation date and any remaining access.
Deleting or resetting SoLoLink account data does not automatically cancel a Stripe subscription.
Refunds and credits
Refunds and credits are governed by the master SoLoVision Terms of Service and applicable law. Support can review a
billing issue and explain the available next step.
Read the current SoLoLink Terms Addendum at https://sololink.link/terms.
Your plan in the mobile app
The mobile app uses the access already attached to your account. Open Your Plan to view included features and
subscription details, or choose Refresh plan access if your existing subscription has changed. Sign in with the same
account to use existing access. The mobile app does not sell subscriptions or redeem access codes.